Printer Won't Print ( test pages print but not document)

Tuesday, June 30, 2009

If you can print a test page, the PC and your printer are communicating and the problem lies with the program or your life. Open the print display and make sure you chose the right printer. Make sure The Print To File checkbox is not selected. With the settings correct, create and attempt to print a simple document, one page, no or simple graphics, only system (native to Windows) fonts such as Times Roman or Arial. If it prints, the original document is likely either too complex or contains corrupt data.

Open Printers And Faxes, right click the icon for your printer. Click the Advanced tab and change the spool settings to Spool Print Documents So Program Finishes Printing Faster and under that setting, select Start Printing After Last Page Is Spooled. If this doesn't work, change the spool setting to Print Directly To The Printer. Experiment with these settings to see if any spool setting works. If adjusting the spool settings doesn't help, reprint the original document one page at a time to see if a particular page is causing problems.

Once you isolate the problematic page, or if the document is only one page or still won't print at all, examine your fonts and graphics. True Type fonts are the most universally accepted fonts, check the font menu in your program to see if the fonts you are using are True Type. To do so, open the Format menu and select Font. If there is no indication, note the font used in the document and check the Fonts folder. True Type fonts are noted in parentheses after the font name. Exchange non True Type fonts for True Type and to print again. Also, Font Explorer, a free utility available at www.karenware.com, can tell you which specific fonts your computer supports.

If you're using True Type fonts (or no fonts), your graphics may be too complex or corrupt. If you reduced a large graphic after you placed it in the file, reduce it to the correct size in a graphics editing program and then reimport it. If no particular graphic seems suspect, delete and reimport all graphics in the document and reprint. If none of this solutions helps and you have a program that creates Adobe PDF files, save the file as a PDF and try printing that.

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