Software Problems

If you're fairly certain you're facing a software problem, but you haven't been able to identify the offending program, your best bet may be to use Windows XP's System Restore. This feature is especially useful if you've installed multiple program recently. System Restore reverts your computer to the condition it was in few days or even a few weeks ago, without destroying any of the documents, emails, music, or video files you've created. Thanks to System Restore, any programs you installed after the Restore Point (the date in the past to which you restore windows) won't appear on your PC. Once you complete the restore, you can reinstall the applications one at a time and check your PC for problems after each installation.

System Restore is enabled by default in Windows XP, which means that System Restore has already created Restore Points automatically, even if you've never use the System Restore feature before. To access System Restore, click starts, all programs, accessories, system tools, and system restore. Once you click The Restore My Computer To An Earlier Time Radio button and click Next, System Restore will display a small calendar with several of the dates in bold. All bold dates have at least one Restore Point. Select the Restore Point and then follow System Restore Instructions to restore your system to this earlier date. Finally. make sure your PC is operating without trouble. If it is, you've narrowed the problem to one of the programs that System Restore just unistalled.